Tool: Five Kinds of Power
Five ways leaders motivate their followers.
Malcolm Webber

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- Coercive Power
- Reward Power
- Positional Power
- Expert Power
- Servant Power
Coercive Power The leader’s capacity to administer punishment to those who don’t do what he or she says. |
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Benefits |
Costs |
Can be effective for gaining obedience |
Drains physical, emotional and spiritual energy from both leader and follower |
Appropriate for disciplinary actions |
Undermines positive attitude of followers |
Achieves quick results |
Destroys trust and commitment |
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Becomes less effective over time (must be repeated with greater and greater force) |
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Obedience obtained by this means is usually only superficial, and often grudging |
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This process must be supervised continually |
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Followers may respond in kind! Leaders who live by the sword will likely die by the sword |
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The use of such power is usually not biblical |
Reward Power The leader’s capacity to promise future rewards to his or her followers. |
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Benefits |
Costs |
Sanctioned in certain cultures, such as the U.S. |
Undermines the real “want to” in followers; motives for service become mixed; creates stumbling blocks |
Focuses attention on group priorities – “we pay for what we want” |
Does not consistently produce high performance. “I’m only paid to do ‘thus-and-so’ and no more!” |
Effective for gaining obedience – temporarily, at least |
Undermines commitment if rewards are perceived as insufficient |
Boosts short-term performance |
Churches, and other nonprofit ministries and groups, have limited tangible rewards to offer |
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Many organizations are too complex for clear reward systems |
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Temporary – giving a reward may ensure short-term success, but not long-term commitment |
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Expensive – one must provide increasingly greater tangible rewards |
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Ineffective if rewards are not desirable or attractive |
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Destructive if wrong individuals are rewarded |
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Destructive if partiality is practiced |
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Encourages self-centered individualism |
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Ignores the reality that Christians are not primarily driven by material incentives |
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Is not biblical in most situations. Jesus requires us to give up our lives in this world |
Positional Power The leader’s authority resides in the position rather than the person. |
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Benefits |
Costs |
Sanctioned in certain cultures, such as Mexico and the Philippines |
Lowers performance. People only cooperate when the “boss” is around |
Puts the weight of the entire organization behind the leader |
Lowers followers’ commitment and “want to” |
Effective for gaining obedience |
May become less effective over time |
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Becomes very complicated in a multicultural situation |
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Creates distance between the leader and the people. Positional leaders encourage “distance” through their clothing, titles, etc. |
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Weakened by any display of weakness, failure or simple “humanity” in the leader |
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Puts pressure on the leader to be “perfect” and to always have the right answer |
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Can become difficult for the leader to have genuine nurturing friendships with others |
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Mitigates against transparency and accountability of leadership |
Expert Power The leader’s influence resides in his or her ability to supply needed information or skills. |
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Benefits |
Costs |
High commitment and “want to” in followers |
Takes a long time to develop deep credibility |
High performance in followers |
Must possess the necessary knowledge and skills |
Drains little, if any, spiritual and emotional energy from leader |
Not as effective in gaining quick compliance as the first three forms of power, particularly in the case of disobedience |
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May not be effective if followers do not share the leader’s goals |
Servant Power The leader does not demand respect, but earns it. People follow because they want to. |
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Benefits |
Costs |
High commitment and “want to” in followers |
Takes a long time to develop |
High performance in followers |
Not as effective in gaining quick compliance as the first three forms of power, particularly in the case of disobedience |
Biblical basis for leadership power |
Requires death to self and personal sacrifice |